Frequently Asked Questions
Everything you need to know about Wolf Escape Games apparel.
What is the quality of the apparel used for Wolf Escape Games?
We use premium, high-thread-count cotton blends designed for both comfort and durability. Our garments are pre-shrunk to ensure the perfect fit remains consistent even after multiple washes.
How long does shipping take?
Standard domestic shipping typically takes 3 to 7 business days. International orders may take 10 to 21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you received a defective item or the wrong size, we will provide a prepaid return label for an exchange.
How should I care for my printed clothing?
To preserve the life of the graphic prints, we recommend washing your items inside out in cold water and tumble drying on low heat or air drying.
Do you offer international shipping?
Yes, we ship our fashion collections worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes imposed by their country.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.